Privacy Policy

Service subject to DIRECTV delivered via internet terms and conditions (see https://www.directv.com/legal/legal-policy-center/). Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. All offers, packages, programming, promotions, features, terms, restrictions & conditions and all prices and fees not included in price guarantee are subject to change or discontinuation without notice. Visit directv.com/legal/ or call for details.

VIA SATELLITE: Pricing: ENTERTAINMENT $69.99/mo., CHOICE $84.99/mo., ULTIMATE $114.99/mo., PREMIER $159.99/mo. for two years. After 2 years, then month to month at then-current prevailing prices unless cancelled. Additional Fees & TaxesPrice excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher) and certain other add’l fees & charges. $7/mo. for each additional TV connection on your account. Wireless upgrade with HD DVR $99.00. Applicable use tax expense surcharge on retail value of installation, custom installation charges, equipment upgrades/add-ons, and certain other add’l fees & chrgs. See directv.com/directv-fees/ for additional information. $10/mo. Autopay and Paperless Bill Discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles (pay $10 more/mo. until discount begins). Must maintain autopay/paperless bill and valid email address to continue credits. DIRECTV Svc Terms:  Subject to Equipment Lease & Customer Agreements. Taxes, surcharges, add-on programming (including premium channels), protection plan, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit directv.com/legal/ or call for details. Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $45 for each standard DIRECTV Receiver, each HD DIRECTV Receiver, each Genie Mini and each Gemini receiver and $135 for each DVR, HD DVR, Genie® HD DVR and/or Genie 2 DIRECTV Receiver. GEMINI DEVICE: To use the Device, you will need an Internet connection, your use of which is subject to the fees, restrictions, terms, and limitations imposed by your Internet service provider. Gemini Device(s) will deactivate after 90 consecutive days without internet connection. If that happens, you will not be able to receive service through that Device until you (re)connect to the internet.

VIA INTERNET: Service subject to DIRECTV delivered via internet terms and conditions (see directv.com/legal/legal-policy-center/).  Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term. 

Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Pricing ENTERTAINMENT $69.99/mo., CHOICE $84.99/mo., ULTIMATE $114.99/mo., PREMIER $159.99/mo. for two years. After 2 years, continues month to month at then-current prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher). $7/mo. for each additional TV connection on your account (Equip. lease not available in select sales channels; must purchase additional devices $120 each), and certain other add’l fees & charges may apply.  State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. See directv.com/directv-fees/ for additional information.

Equipment Non-Return-Fees If service is cancelled within the first 14 days of ordering, you must return the included and leased device to avoid a non-return fee of $120 per device. A full refund of charges will be applied, and the early termination fees will be waived. If service is canceled after 14 days, you can continue to access DIRECTV through the end of the bill period, but there is no refund or credit for partial-month or unwatched content.  

Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view.  Limits:  Offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Programming subject to blackout restrictions 

DIRECTV Svc Terms:  Subject to Equipment Lease (equipment lease not available in select sales channels & Customer Agreement. Taxes, surcharges, add-on programming (including premium channels),  DIRECTV TECH PROTECT, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit directv.com/legal/ or call for details.

All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice. See directv.com for details.

VISA REWARD CARD OFFER: Offer Ends 3/16/24.  Must maintain service through reward fulfillment to remain eligible for offer. Customer must order new DIRECTV via Internet service [min. $69.99/mo. for 24 mos. plus taxes & fees] for $100 VISA Reward Card. Amount of gift card will vary based on package selected ($150 reward card with CHOICE package; $200 reward card with ULTIMATE package, $300 reward card with PREMIER package).  Must select offer at point of sale through the dedicated website, for new residential customers in the U.S. (excludes Puerto Rico and U.S.V.I.).  Pricing for two years. After 2 years, then month to month at then current prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. which is extra & applies to CHOICE pkg or higher. Residents of select multi-dwelling units are not eligible for these offers. Redemption: Within 6 weeks of activation of qualified service, eligible customers will be sent a Reward Notification email with instructions for claiming the reward on the DIRECTV Reward Center www.directv-rewardcenter.com. Reward must be claimed by the date noted in the email (75 days from the date email was sent). If customer’s email returns as undeliverable, a letter will be mailed via USPS 3rd class mail. Reward invitation expires if not claimed by the date noted in Reward Notification. Customers can track their reward status anytime via the DIRECTV Reward Tracker, which is located on the DIRECTV Reward Center www.directv-rewardcenter.com.  Allow three (3) weeks after receipt and verification of customer’s claim for delivery card. DIRECTV is not responsible for late, lost or misdirected card in mail. Not valid for purchase by groups, clubs, businesses or organizations. Void where prohibited, licensed, taxed or restricted. LIMIT ONE VISA REWARD CARD OFFER PER DIRECTV ACCOUNT. May not be combined with other reward card offers on same services. Card expires at month-end 6 months after issuance. For Cardholder Agreement, go to directv-rewardcenter.com. The DIRECTV Visa Reward Card is issued by The Bancorp Bank N.A. pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, the District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A.; Member FDIC. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by DIRECTV.  

Premium Channels Offer: First 3 mos. of Max, Paramount+ with SHOWTIME, STARZ®, MGM+™ and Cinemax® are included with ENTERTAINMENT through ULTIMATE packages. Customers selecting PREMIER package only receive MGM+™ for first 3 mos. All selected channels auto-renew at then prevailing rates (currently $15.99/mo. for Max, $11.99/mo. for Paramount+ with SHOWTIME, $10.99/mo. each for STARZ® and Cinemax®, and $5.99/mo. for MGM+™), until you change or cancel by logging into your account at directv.com/signin or calling 800-531-5000. Offer subject to change & may be modified or discontinued at any time without notice.

Max: Access Max through Max app or max.com with your DIRECTV log-in credentials. Visit directv.com to verify/create your account. Use of Max is subject to its own terms and conditions, see max.com/terms-of-use for details. Programming and content subj. to change. Requires account to stay in good standing. Upon cancellation of your video service you may lose access to Max. If you cancel your service, you will no longer be eligible for this offer.  Limits: Access to one Max account per DIRECTV account holder. May not be stackable w/other offers, credits or discounts. To learn more, visit directv.com/max. Max is used under license.

Paramount+ with SHOWTIME: A subscription to the “Paramount+ with SHOWTIME” premium channel includes access to the Paramount+ with SHOWTIME plan through the Paramount+ app or paramountplus.com. Use your DIRECTV log-in credentials to activate. Visit directv.com to verify/create your account. Use of the Paramount+ app(s) and/or website is subject to the Paramount+ terms and conditions, see pplus.legal/subscription for details. Programming and content subj. to change. Not available to US subscribers outside of the US or Puerto Rico. Requires DIRECTV account with a subscription to Paramount+ with SHOWTIME to stay in good standing. Upon cancellation of your video service, you may lose access to Paramount+ with SHOWTIME. If you cancel your service, you will no longer be eligible for this offer. Limits: Access to one Paramount+ account per DIRECTV account holder. May not be stackable w/other offers, credits or discounts. To learn more, visit directv.com/paramountplus-sho. Paramount+ and SHOWTIME are registered trademarks of Paramount Global.

Cinemax and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME is a registered trademark of Showtime Networks Inc., a Paramount Company. Paramount+ and related marks are trademarks of Paramount Pictures Corporation. All rights reserved.  Starz and related channels and service marks are the property of Starz Entertainment, LLC. Visit starz.com for airdates/times. MGM+ is a registered trademark of Metro-Goldwyn-Mayer Lion Corp. Google, Google Play, and Android TV are trademarks of Google LLC.

©2024 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC.  All other marks are the property of their respective owners.